- the ability to use your initiative
- to be thorough and pay attention to detail
- patience and the ability to remain calm in stressful situations
- sensitivity and understanding
- the ability to accept criticism and work well under pressure
- ambition and a desire to succeed
- excellent verbal communication skills
- customer service skills
- knowledge of public safety and security
- to be able to carry out basic tasks on a computer or hand-held device
Your day-to-day tasks may include:
- supervising cleaning staff
- carrying out day-to-day maintenance and minor repairs
- booking outside contractors for major repair work
- making sure that heating, lighting and alarm systems are working properly
- making sure that doors and windows are locked when the building is not in use
- checking the premises to guard against vandalism or break-ins
- opening up the building in the morning and locking it at the end of the day
- arranging chairs and tables for meetings and clearing away afterwards
- ordering fuel, cleaning materials, new equipment and furniture
- taking bookings if rooms in the building are available for hire
- driving the minibus if required
You could work at a client's business, at a school, in the community or at a fitness centre.
Your working environment may be at height.
With experience, you could become a supervisor or move into facility services or cleaning management. You could also work in related areas or roles, for example commercial property maintenance, or as an accommodation warden with a housing association.
