Learner Charter

The Charter is reviewed on an annual basis and performance is monitored against key Charter statements. A summary report is on view in College.

The Mission of Selby College is:

To be an outstanding provider of education and training, meeting the needs of empoyers and our community and supporting our learners to achieve their potential through excellent teaching and learning.

Before you start your course of study at the College we will…

  1. make information, advice and guidance available to you, in person, by phone or post free of charge at Student Services
  2. publish a Prospectus by September of each year detailing our full-time programmes
  3. make Prospectuses available from Selby College Reception, Student Services and in local secondary schools, libraries and local careers offices
  4. publish a part time 19+ course Directory in August of each year for courses starting in September and publicise other short courses throughout the year
  5. have a detailed course information leaflet available for every full-time course we publicise
  6. Inform you of minimum numbers required for courses to run wherever practicable
  7. provide you with clear, timely and accurate information about any costs you are likely to incur at any stage during your study at College
  8. visit all local schools in the Autumn of Year 11 and give introductory talks about life at college and opportunities available
  9. advertise at least two occasions in any year when you may visit the college to see our facilities and meet with staff
  10. Make available information about pass rates and destinations of students completing full-time courses
  11. carry out and publish an annual report detailing performance against the key College Charter standards
  12. be open for business for 50 weeks during any year
  13. Be able to contact Main Reception between 8.15am - 9.30pm (Mondays to Thursdays) and 8.15am - 4.30pm on Fridays in term time and 8.15am - 5.00pm outside standard term time
  14. acknowledge a written full-time application within 1 week of receipt
  15. invite you for interview within 4 weeks of receipt of your application to agree on the most appropriate course for you. Following this interview make you a specific written offer within one week of your interview
  16. base your interview around your Record of Achievement if you have one
  17. provide specialist guidance for people requiring additional support or needs based on our Disability Statement
  18. make available our Disability Statement to you on request
  19. offer you access to impartial advice
  20. provide you with information and advice about transport to and from College
  21. offer access to a flexible enrolment system